Filling up fast for the 2026 season May 15 - October 13th. 80% filled!
Cancellation Policy & FAQ
For cancellations 61 days or more before arrival, a full refund will be provided.
• For cancellations 31-60 days before arrival, a 50% refund will be provided.
• For cancellations 30 days or less before arrival there are no refunds.
We offer Trip Cancellation Insurance through RentalGuardian. Please see this website in order to determine eligibility or purchase insurance to protect your stay against unforeseen personal circumstances or weather delaying travel: https://eastlakeshores.rentalguardian.com/
Unfortunately, as much as we would love to accommodate this, please do not plan to arrive at the resort any earlier than 4pm to enter the cottage. We have upwards of 40+ cottage turning over each day and need the time given to clean and inspect each cottage.
Please note, we do not allow access to the cottage for use in any way until 4pm, including food storage. No exceptions.
Due to the limited turnover time between guests, our 10AM check-out time is firm. Any guests onsite after their 10AM check-out time will be charged an additional $50 every 30 minutes.
Yes. You can pick up your Sandbanks Pass as early as 12PM on your day of arrival.
No. Cottages cannot accommodate more than six (6) guests due to municipal regulations. This includes children.
Each cottage has a designated parking space, either located directly beside the cottage, or in a shared lot.
Yes, we have an overflow lot beside the Welcome Centre for up to two vehicles.
We offer the following amenities: Family Pool, Adult Pool, Fitness Centre, Lodge, Beach House – Kayaks, Canoes, etc., Dog Park, Playground, Tennis Courts, Basketball Courts, Bocci Ball, Shuffleboard, Woodland Trails, and Pocket Parks – Fire Pits.
Our amenities come at no extra cost.
Yes. Day guests are welcome to visit but must park their vehicles in the overflow parking area beside the Welcome Centre. You must meet your visitors at the entry gate to let them in and stay with them at all times while they’re on resort property.
No. The resort does not allow RVs to be parked on resort property and will be towed.
Yes, but you will need to park in the overflow parking area and ensure that your license plate is registered with Welcome Centre Staff. The resort does not have a boat launch onsite.
There are no EV chargers available at the resort. The closest public charging stations are located at: 1. Crystal Palace: 375 Picton Main St, Prince Edward, ON K0K 2T0 2. Bloomfield Municipal Parking: 257 Bloomfield Main, Bloomfield, ON, K0K 1G0 3. Wellingston Community Centre: 111 Belleville Street, Wellington, ON, K0K 1G0
Yes,
Family Pool: 10:00 a.m. – 7:00 p.m. (Lifeguard coverage on weekends only until June 19).
Adult Pool: 9:00 a.m. – 10:00 p.m.
Both the adult pool and family pool are heated.
18 years or older.
We try our best to keep the pools open for as long as the weather allows. However, we cannot guarantee that pools will be open in early spring or late fall.
No.
Yes, however we kindly ask that you remain mindful of all safety guidelines. Children should never be left unattended near the water, regardless of lifeguard presence.
Yes, our pools are treated with chlorine and tested regularly.
Each cottage has an in-unit washer/dryer with detergent provided.
Yes, as long as we’re not under a Fire Ban and that you are using the designated firepits. Fires are not permitted under any other circumstances.
We have communal firepits spread across the resort in our Pocket Parks for guest use.
Firepits cannot be booked. They are first come, first serve and can be used communally.
Yes! We have a private sand beach.
All cottages are within walking distance from the beach, with some cottages being further than others depending on their location within the resort.
Absolutely. We welcome you to enjoy the beach; however, we kindly ask that you remain mindful of all safety guidelines and local advisories during your visit.
Yes, it’s a sand beach.
A Sandbanks Pass, or Daily Vehicle Permit, is a required permit for vehicle entry into Sandbanks Provincial Park, covering day-use activities like beach access. Please note: While a pass is included in your cottage reservation, you’ll still need to reserve your visit directly with the Park in advance to ensure entry.
Visit OntarioParks.ca to book a reservation.
We are a pet friendly resort, but not all cottages allow pets. Pet friendly cottages can be located by using the “Pets Allowed” filter in the search bar of the booking page and in the notes section of individual listings.
There’s a pet fee of $150 + tax for up to 2 dogs.
Yes. Ask our Welcome Centre staff for directions!
Currently only dogs are fully cleared for our pet-friendly properties. Cats and birds will be assessed on a case by case basis at the discretion of the homeowner. Be sure to contact us!
Dogs must be leashed at all times except for in designated off-leash areas (dog park, your cottage, etc.)
Mosquitos, ants, and the occasional wasp make their home in Prince Edward County. If you spot a wasp nest, please let us know. Dogs should be inspected for ticks after a visit to the woods.
If you’re lucky, you might see: deer, rabbits, porcupines, chipmunks, frogs, fish. All are harmless.
You are welcome to fish, but we ask that you walk upshore to maintain a safe distance from any swimmers.
We have a restaurant on-site, be sure to check our operating hours [link here]. Check out Visit The County for an extensive list.
1. Metro | 73 Picton Main St, Picton, ON K0K 2T0 (10 mins)
2. NoFrills | 13311 Loyalist Pkwy RR 1, Picton, ON K0K 2T0 (12 mins)
3. Foodland | 23 George Wright Blvd, Picton, ON K0K 2T0 (12 mins)
Yes, each cottage comes with a private BBQ and a propane. If you run out of propane please let us know!
To be determined.
Yes! Pick up is from the East Lake Shores Welcome Centre and leaves every Tuesday at 11AM. You can book seats here: https://eastlakeshores.ca/county-tour/
Still have questions? Contact us by email at info@eastlakeshores.com.